Mike O'Brien

Mike O'Brien

Buyer-seller relationships and the three-legged stool

You want suppliers that are complementary to your company’s business model. Suppliers are plentiful, but not all of them will be the right fit for your organization.

12 attributes of mental toughness for produce industry leaders

“It’s supposed to be hard. If it wasn’t hard, everyone would do it. The hard is what makes it great.” That's the produce industry.

What makes a great produce merchandiser

We have a lot of conversation about produce managers, inspectors, buyers and category managers, but perhaps the unsung hero in produce department operations is the produce merchandiser/specialist.

What makes a great produce department

Not to diminish the importance of the meat department, but in today’s world, your produce department is the driver of your store’s success.

Winning the war on shrink

Runaway shrink is the nemesis of an otherwise well-run produce operation. It’s almost impossible to hit your targeted numbers if you don’t have a handle on shrink.

Succession planning for produce managers

A great plan won’t hit your goals without execution at store level. I had a boss once who used to tell me, “Nothing is real until it happens in the store.” To have great execution you need great produce managers.

Winning the war on shrink — Part 2

The shrink team, headed by the produce VP or similar role, should include buyers, inspectors, merchandisers and produce managers. Discuss the issues. What is causing shrink? What can we do to prevent it or minimize it?